
The Postal Service will likely not provide assistance in repairing a cluster mailbox in fact, their official rule book states that the “ purchase, installation, and maintenance of mail receptacles are the responsibility of the customer.” So, while residents or an HOA board can appeal to their local office to fix the problem, it’s definitely not their best bet for a swift resolution. Post OfficeĪlthough in some individual cases, a post office has stepped in when asked to replace or repair a community’s mailbox, this is generally not the case. In the event that a cluster mailbox is inoperable and mail delivery has come to a screeching halt, who is accountable? Well … that depends! Read on. But when a cluster mailbox is vandalized, broken, or falls into disrepair, postal workers can’t deliver parcels this affects many residents simultaneously.

Residents depend on fully-functioning, well-maintained mailboxes to receive their mail consistently and in a timely manner. They are an affordable option for multi-unit complexes and large communities – not to mention that delivering to a cluster box, rather than door-to-door, spares the post office a significant amount of expense in time, gas, and vehicle maintenance.

For example, if your order is being delivered in 3 parts, you should submit 3 pre-alerts. Each parcel that is delivered to us requires its own Pre-Alert. Click the 'Import from SA' option and tell us what the goods are and provide the final delivery address.

It's a courier service run by South Africans, for local and expats living abroad who have a need to get goods to and from South Africa Our operation in Johannesburg similarly acts as our receiving hub for exports from South Africa to the rest of the world. We have depots located in the US, the UK, Hong Kong and South Africa from where we receive and consolidate shipments and then forward to the appropriate destination depot for final delivery. Postbox Courier provides express courier services to and from South Africa.
